Quality Development
2. Measurement and evaluation: Collect data and measure performance against the defined quality objectives to evaluate how well they are being met.
3. Analysis of results: Analyze collected data to identify areas where improvements can be made and understand the causes of any shortcomings or problems.
4. Implementation of improvements: Develop and implement measures to improve quality, which may involve changes to processes, methods, techniques, or resources.
5. Follow-up and audit: Continuously monitor and evaluate the effects of implemented improvements to ensure that quality continues to improve over time.
Quality management is an important part of quality management and can be applied in various fields, including product development, manufacturing, the service industry, and project management. By continuously striving for improvements, organizations can increase customer satisfaction, reduce costs, and increase their competitiveness in the marketplace.